ISO 9001:2015 Quality Management System

WHAT IS ISO 9000?

The ISO 9000 series of standards was published in 1987 by ISO, an international non-governmental organization headquartered in Geneva, Switzerland.

WHAT IS ISO?

The English name “International Organization for Standardization” would be abbreviated as “IOS,” while the French name “Organisation internationale de normalisation” would be abbreviated as “OIN.” Therefore, the name “ISO” was derived from the Greek word “isos,” meaning “equal.”

WHAT IS ISO 9000?

The ISO 9000 series of standards, developed in 1987 by the International Organization for Standardization (ISO), consists of quality system standards. These standards define the quality management system that a business or organization should establish to meet its customers’ requirements as effectively as possible. They include the requirements necessary for documenting, controlling, and maintaining that system.

ISO 9000 is a quality assurance model used both to establish a quality system and to evaluate an existing one. This means conformity with a standard recognized in many industrialized countries. These system standards can be applied across all sectors, not only to manufacturing businesses or service providers.

The internationally recognized designation of the standard is ISO 9001:2015 Quality Management System Standard.

The designation adopted in Europe is EN ISO 9001:2015 Quality Management System Standard.

The designation adopted in Türkiye is TS EN ISO 9001:2015 Quality Management System Standard.

WHAT ARE THE BENEFITS OF ISO 9000?

• Enhances the company’s image in the eyes of customers.
• Supports a steady increase in customer satisfaction.
• Helps increase sales and expand the customer base.
• Improves competitiveness.
• Enables better management of suppliers and business partners and helps establish mutually beneficial relationships with suppliers.
• Improves management effectiveness and perceptions of management.
• Reduces product and service costs.
• Helps establish a strong organizational culture.
• Develops quality awareness.
• Extends quality awareness to every level of the organization.
• Establishes an effective document management system.
• Reduces dependence on individuals and systematizes work processes.
• Standardizes activities and promotes consistent working methods.
• Increases productivity.
• Raises employees’ quality awareness.
• Enhances the company’s market reputation and prestige.
• Differentiates the company from competitors in its marketing activities.
• Enables the company to benefit from the commercial advantages of obtaining an internationally recognized quality certificate, including providing documented evidence of quality for export purposes.
• Increases customer satisfaction and customer loyalty.
• Reduces error rates, waste, and rework.
• Ensures that incoming, production, and final inspections are carried out effectively.
• Facilitates supplier selection, evaluation, and monitoring.
• Makes it easier to define and assign authority and responsibilities within the company.
• Establishes the documentation infrastructure needed to standardize business activities.
• Establishes an infrastructure for maintaining organized historical records.
• Enables situation analyses based on data and statistical measurements and allows the results to inform future decisions.
• Represents an important step toward institutionalization.
• Raises employees’ quality awareness.
• Enhances the company’s market reputation and prestige.
• Differentiates the company from competitors in its marketing activities.
• Enables the company to benefit from the commercial advantages of obtaining an internationally recognized quality certificate, including providing documented evidence of quality for export purposes.
• Increases customer satisfaction and customer loyalty.
• Reduces error rates, waste, and rework.
• Ensures that incoming, production, and final inspections are carried out effectively.
• Facilitates supplier selection, evaluation, and monitoring.
• Makes it easier to define and assign authority and responsibilities within the company.
• Establishes the documentation infrastructure needed to standardize business activities.
• Establishes an infrastructure for maintaining organized historical records.
• Enables situation analyses based on data and statistical measurements and allows the results to inform future decisions.
• Represents an important step toward institutionalization.